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OVERJAM FESTIVAL  /  16-20.08.2023  /  Tolmin (Slovenia)

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F.A.Q.

Disclaimer: this information is from 2022 Edition

where the Aha! gets its meaning

We know you can have many doubts and questions; please check the FAQ below and if you still can’t find the answer you were looking for, send us an email at info@overjamfestival.com. We will try to answer you as soon as possible.

QUICK MENU:   BON 21TICKETSARRIVALPARKINGCAMPINGCHILDRENGET INVOLVEDPAYCARDPROGRAMSAFETYDOGS –  MORE

 

IMPORTANT NOTICE:

The situation with drought and wildfires around the country of Slovenia is serious this year and as a result, has the government declared a RED ALARM. This means NO open fires are allowed at OverJam. Please be aware that any grilling or any kind of open fire in the open spaces will be strictly forbidden at the festival and within the camping area this year. As lovers of reggae music, we all love to blaze a fire so we hope you understand that this year we must do it STRICTLY MUSICALLY.

Manners and respect,
The OverJam team

COVID19 – What are the rules to enter the country and the festival?

If you plan to travel to Slovenia from another country, take a look at the official information here:

https://www.slovenia.info/en/plan-your-trip/all-you-need-to-know-for-a-healthy-and-safe-vacation-in-slovenia

https://www.gov.si/en/topics/coronavirus-disease-covid-19/border-crossing/

Conditions for entering the OverJam Festival*

Currently, the RVT condition is no longer required, but in case the conditions change, we will update the official Overjam website with fresh information, so please stay tuned, especially a few days before the arrival.

IMPORTANT: Please do not come to the festival if you are not feeling well and healthy. Check your condition with an appropriate diagnostic prior to your arrival. There will be a quick Antigen Test Point close to the main entrance, with immediate test results provided by a local team of paramedics responsible for this service. As the capacity of the testing point is limited,  there could be potential delays with both testing and results.

* Please note that these are current conditions. We will be abiding by and following the government rules and regulations, while at the same time doing our best to provide you with a great festival experience. Thank you for contributing to that.

BON21

Can I use it to purchase a festival ticket?

Yes! Please download the form HERE. Then fill it out, sign it, and send it to info@overjamfestival.com, together with a copy of your ID (passport or ID card). Based on the difference between the ticket price and the value of your BON21, you will receive a link to the individual ticket purchase. 

TICKETS

I bought a ticket but have not received it yet. What’s up?

Please check the spam first. In case you don’t find your tickets in your email box, please send an email to info@overjamfestival.com and we will try to solve the issue and get back to you as soon as possible.

I want to attend the festival just for one day, so can I buy a daily ticket?

Yes! Daily tickets are available HERE. The current price is 45€/day until July 31, while then and at the box office the price will be 55 EUR.

I got an error message while purchasing my ticket, what should I do?

Please try to reconnect your wi-fi and reload the page. You can also try to open our ticket shop in another browser. If nothing helps, please contact info@overjamfestival.com and we will try to solve the issue and get back to you as soon as possible.

I cannot attend the festival but have already bought my ticket. What can I do?

A refund for a ticket that has already been purchased is only possible in the case the event has been cancelled. But you can sell tickets to others since they are not personalized to your name.

What happens with purchased tickets in case of festival is cancelled due to wildfire?

It's highly unlikely that the OverJam festival is cancelled because of such a reason. However, in case of firefighters would not successfully extinguish the wildfire and the area is not safe to implement the festival, then the festival would be rescheduled and tickets would be valid for the substitute or next edition.

Is it possible to buy tickets at the venue? How much do they cost? What are the payment methods at the door/festival?

Yes! You can buy your ticket at the festival box office. Full-festival tickets will cost 175€ (50 for kids 4-12 yo), daily 55€ (10 for kids 4-12yo). You can pay using either cash or a card.

Is it possible to change the name on the tickets purchased using Bon21?

No, unfortunately, this is not possible.

When is the box office open?

BOX OFFICE OPENING HOURS - Dijaška

Sunday, 14. 8. 2022, from 15:00 - 22:00 - early arrivals (from 11:00 for VIPs - partners, merchants, workshopers...)

 

Monday-Friday, 15. - 19. 8. 2022, from 10:00 to 24:00

Does a disabled person have to pay for the ticket?

A disabled person pays for the ticket. The caregiver that accompanies this person gets free entrance. Disability has to be proven with medical confirmation with a clear statement that the caregiver is needed... or caregiver confirmation that this is his official job. Application for the exception to info@overjamfestival.com is recommended.

ARRIVAL & DEPARTURE

How can I come to Tolmin if I don’t have a car?

You can arrive...

  • ...by train: the nearest train station is Most na Soči. You can buy the train ticket here. However, the shuttles are offered from train stations Ljubljana, Gorizia, Monfalcone, Nova Gorica, and Trieste. 
  • ...by bus: a special service from Italy (Trieste) is provided by BusForFun, as well as a local bus connection from Ljubljana is available here.
  • ...with car-sharing: if you are looking for someone to share your trip with, check out our Facebook group.
  • ...by shuttle from the airport or train/bus station in Ljubljana, Zagreb, Trieste, and Venice. Please book your shuttle to the OverJam festival here.

Is there any airport/train station shuttle service available?

There’s a bus service provided by BusForFun from Trieste/Trieste Airport, and a shuttle that drives directly to the OverJam festival from Ljubljana, Nova Gorica, Zagreb, Trieste, Monfalcone, and Venice. Please book your shuttle HERE. Return rides are available as well.

What is the procedure at the door?

First, stop at the box office and show your ticket, or buy one and get your wristband. If you are coming with kids, you’ll get some dedicated info and a little present for them. Next, make sure you have your parking permit ready, or buy one. Then, get your paycard, together with trash bags and the festival guide. You are now ready to go to the camping area and put up your tent or park your van. The map will be displayed above the box office and in the guide. Have fun and enjoy the festival!

When is the earliest time possible to arrive at the festival area?

Since there is another festival happening before the Overjam, please note that the earliest time possible to arrive to the festival area is Sunday, August 14th from 15:00.

Is there a special ticket for the early arrivals?

Yes! With an early arrival ticket, you can already arrive at the festival area on 14th of August. The early arrival tickets cost 20€ (free of charge for kids until 12 yo) and are valid only in combination with festival or daily (15th of August) tickets. You can purchase it HERE or at the box office. 

Can I arrive late at night?

Entrance after the box-office working hours is not possible. To avoid waiting outside during the night, please make sure to arrive at the festival until 22:00.

And on the last day...

August 20th is the departure day, which means no concerts, but you will still be able to have breakfast and participate in some workshops before leaving. We will make your last day enjoyable in the OverJam Village, and you will be able to buy OverJam merch, get a refund or check the final deals at our marketplace until 13:00. The camping site must be left before 15:00.

PARKING

Can I park in the camping area?

No cars are allowed in the camp. The camping area is placed in the natural reserve Triglav National Park and even if previous years parking was possible in the forest as well we are trying to preserve nature by keeping cars out of the natural environment. Campers are allowed to park in the camper area only.

Can I buy the camper parking and park there with a normal car?

Yes. However, setting the tent in the camper area is not allowed. 

Is it included in the ticket?

No, parking is not included. But you can buy your permit HERE

Is it possible to buy parking tickets at the venue?

Yes, but space is limited, so we advise you to purchase them in advance.

Are there discounted motorbikes parkings available?

There are no special motorbike parking spaces. Motorbike owners have to buy a standard parking ticket.

CAMPING

Is there a camper area?

Yes, and the camper area has electricity!! 

Is there a family camper area?

Yes. You can make a reservation for your spot in the family area within the OverJam4Kidz application, HERE, or, if your kids are younger than 4 and you are not a user of our OverJam4Kidz program, you can make a reservation for your spot in the family camping area, by writing to our info mail with your name, ticket number and camper/tent description. Welcome! 

Can I camp with my tent in the camper area?

No, camping in a tent is not allowed in the camper area. 

Is there electricity in the camping area?

Yes, but it is limited to the camper area. You can purchase the tickets for the camper area at the festival or HERE.   As the places are limited, we advise you to purchase the tickets in advance.

Can camper area electricity and hot showers be used by others?

Access to camper area electricity is limited to those with camper parking tickets. For the use of hot showers, there is a small fee that should be paid using your Paycard.

Is the camping area accessible to disabled people?

The camping area is flat, with no stairs, but please note it is located in the forest, which means natural terrain (grass, sand, uneven surface). The path to the river is steep natural ground, and the beach is a rocky area.

Are there hot showers available?

Yes! You can purchase access to hot showers using your Paycard.

Is it included in the ticket?

Yes, access to the camping area is included. An extra cost is due only if you are coming with a camper.

Is it possible to buy/rent a tent?

Yes, and also sleeping bags and sleeping pads are available to rent or buy. However, you have to make a reservation in advance in our online shop. You can return the equipment after the festival and get a proportional refund. GET MORE INFO ON RENT-A-TENT 

Is it possible to return the garbage bags outside the working hours?

No, please make sure to respect the working hours of the garbage return point. In case you don’t return the bags in time, you won’t be able to get a refund.

GARBAGE DEPOSIT OPENING HOURS

Tuesday-Friday, 16. - 19. 8. 2022, from 10:00 to 18:00

Saturday, 20.08.2022, from 10:00 to 13:00

Is there food available in the camping area too?

Yes! There will be plenty of delicious options for every taste, from breakfast to late-night eating in the Overjam Village that is located in the camping area.

Can I prepare my own food with the grill or cooker?

Yes, but only with gas/electric stoves and under all-time attendance! The area is under a red alert for fire danger during the summer months. Any use of open flames or outdoor grilling equipment is STRICTLY PROHIBITED. Only the use of built-in cookers inside campers or gas/electric stoves is permitted. Please, use the fire carefully! 

In case of violations, there are high penalties.

CHILDREN

Is there a safe area for children?

Yes! Children are very welcome at Overjam. We have designed a special program for them called  Overjam4Kidz, suitable for kids aged
4-12 yo. The Overjam4Kidz activities are safe and supervised. Although we are doing our best to make the whole festival a child-safe area, please act responsibly and do not leave your child unsupervised.

*

FAMILY CAMPING AREA - we are providing a special place within the campers' area just for families. You can make a reservation for your spot in the family area within the OverJam4Kidz application, HERE, or, if your kids are younger than 4 and you are not a user of our OverJam4Kidz program, you can make a reservation for your spot in the family camping area, by writing to our info mail with your name, ticket number and camper/tent description. Welcome! 

Do children need their own tickets?

Children under the age of 4 can enter the festival for free. The festival ticket for children aged between 4 and 12 costs 45€ in pre-sale, and 55€ at the door. Daily tickets are also available. Get your OverJam4Kidz tickets!

What is included in OverJam4Kidz Ticket?

OverJam4Kidz daycare program is available 10:00 -12:00 / 14:00 - 17:00 / 19:00 - 21:00, with many interesting activities and offers.

Additionally included: free hot showers, welcome gift, a family area in the camping, special merch discount for families, and the possibility of the individual baby-sitting at the night.*

* extra charge, upon availability

Is there an option of night care for my children during the time of concerts?

Yes! The OverJam4Kidz program will offer supervised activities also from 19:00 until 21:00. Upon request in advance, we are able to organize private babysitting during the night hours. Please make sure you mark this option in the OverJam4Kidz application, HERE

Is it possible to buy or rent sound protection for children?

Hearing protection for kids is mandatory.Hearing protection for kids is available at the info point. The price for renting is 3€/day + 30€/deposit.

 GET INVOLVED

I want to have a stand at the Overjam marketplace. What should I do?

Please apply to our marketplace here

I want to perform at Overjam (solo or with a band). How can I apply?

The lineup for this year is almost closed, but you can always send an email to booking@overjamfestival.com 

I want to perform at Overjam as a DJ. How can I apply?

The lineup for this year is almost closed, but you can always send an email to booking@overjamfestival.com 

I want to organize a workshop at the festival. What is the procedure?

Please apply your idea here

I want to collaborate as a photographer/video maker. How can I apply?

Please send an email to pr@overjamfestival.com

I want to offer a business collaboration. What should I do?

Please, send your idea to us here.

I want to volunteer at the festival. How can I apply?

Please apply here

I work in the media and want to cover the festival. How can I get press accreditation?

Press accreditation application is available here

PAYCARD

Is it possible to get a refund after the festival?

Refunds will be available at the festival on Saturday, Aug 20th until 13:00. After the festival, you will be able to request a refund if the amount of the funds on your paycard is higher than 15€. The refund process fee of 5€ will be deducted from the funds.

How can I top up my paycard?

You can top up your paycard online and thus save the service fee. Every year we also make a raffle among all that charged their paycard online and load an additional 50€ to one of the users.

You can also top up your paycard at the dedicated stands at the festival venue, using cash or card, or using your smartphone.

Charging the paycard with funds is available via the festival app as well.

Can I pay for drinks and food with cash?

No, food and drinks can only be paid using the paycard.

Is the paycard accepted also by merchants at the marketplace?

No, at the marketplace you can only pay in cash. Some have a credit card option as well. 

Is there an ATM at the venue?

No, the closest ATMs are in the nearby town of Tolmin, about 15-20 min walking distance.

When and where I can top up my paycard and get the cup deposit back?

PAYCARD & CUP DEPOSIT - 3x = 1 by the entrance, 1 at the beach, 1 OJ village

Monday, 15.08.2022, from 15:00 to 24:00

Tuesday-Friday, 16. - 19. 8. 2022, from 10:00 to 24:00

Saturday, 20.08.2022, from 10:00 to 13:00

PROGRAM

Where can I find the daily schedule and lineup info?

The day by day program is already announced HERE. The line-up is also available here.

How many stages are there at Overjam?

There is a big main stage MAVER with live performances. Additionally, dancehall, roots, and DUB areas are offered within the festival venue.  

Are there any workshops during the day?

Yes! Yoga, dancehall, creative workshops, slack-line and many others. The program will be announced soon.

Are there any talks or panels planned?

Yes! We are planning some very interesting content. The program for talks and panels will be announced soon.

What is the program for the last day, August 20th?

August 20th is the departure day, which means no concerts, but you will still be able to have breakfast and participate in some workshops before leaving. We will make your last day enjoyable in the OverJam Village, and you will be able to buy OverJam merch, get a refund or check the final deals at our marketplace until 13:00. The camping site must be left before 15:00.

SAFETY

Is there a water rescue team on the beach?

Yes. 

Are parking secured and monitored?

While there is a security team supervising the whole area, parking is the sole responsibility of the users.

Is the camping area safe?

While there is a security team supervising the whole area, please act responsibly and use caution at all times.

Is it possible to buy or rent sound protection for children?

While there is a security team supervising the whole area, please act responsibly and use caution at all times.

Is there a safe room for valuables?

Yes! We are providing lockers that can be rented for 30€ (large) or 20€(small) for a full festival or 3€ per hour + 10€ for a deposit. At the same time, these lockers are charging stations, so you can use a locker to charge your phone or other devices.

You can get your keys at the INFO POINT.

DOGS

Is it possible to come with a dog?

Dogs are welcome, but need to be kept on a leash, and are not allowed at the concert area during concerts. Please make sure that at the time of concerts, your dog is kept comfortable, has water and food available, is away from the concert area, somewhere where it does not disturb others but is checked by you regularly.

PLEASE CLEAN UP AFTER YOUR DOG.

Can dogs stay in the camping area?

Yes! Dogs are welcome, but need to be kept on a leash, and are not allowed at the concert area during concerts. Please make sure that at the time of concerts, your dog is kept comfortable, has water and food available, is away from the concert area, somewhere where it does not disturb others but is checked by you regularly. 

PLEASE CLEAN UP AFTER YOUR DOG.

MORE

I’m a minor but would like to come to the festival with my friends. Is it possible?

Yes, you are very welcome, but please make sure you have parental consent signed by your parents or legal guardians with you when you pick up your festival wristbands. You can download the document HERE.

Are there any food options for vegetarians, vegans or people with allergies?

Yes! We are trying to provide vast food options for all needs and tastes. Please check for allergens by every food provider individually. 

Do you have any suggestions for nearby accommodation?

There are private accommodation options in the nearby town of Tolmin and other small towns and villages located in the area, including some hotels.  Nevertheless, please keep in mind the options are limited, so you would be advised to book in advance.

Is there a map of the festival venue?

Can I charge my phone at the venue?

Yes! At the info point.

Is there a lost and found?

Yes! You can find it at the info point.

What is the approximate temperature of the river?

The river temperature is around 15º Celsius.

What can I do in Tolmin during the day?

Tolmin is located in the gorgeous Soča Valley,  famous for its stunning nature, so hiking is definitely a good idea. You can also try adventurous water sports like wildwater kayaking, rafting, and canyoning on the Soča River, which is considered to be one of the most beautiful rivers in Europe. It flows across waterfalls, cascades, and narrow rocky gorges, and has carved surprising canyons and pools along the way. Did you know Tolmin has its own cheese?

Is there an Info Point?

Yes, it's located by the entrance only.

OPENING HOURS

Sunday, 14. 8. 2022, from 15:00 - 19:00 - early arrivals 

Monday-Friday, 15. - 19. 8. 2022, from 10:00 to 22:00

Saturday, 20.08.2022, from 10:00 to 13:00

Is there a Sanitary Point?

Is there a Sanitary Point?

Yes! With warm showers and toilets in the camp

OPENING HOURS

Sunday, 14. 8. 2022, from 15:00 - 22:00 - early arrivals 

Monday-Friday, 15. - 19. 8. 2022, from 08:00 to 22:00

Saturday, 20.08.2022, from 08:00 to 12:00

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